Medical Front Office

Job Title: Medical Front Office

Start Date: ASAP

Schedule/ Shift: Monday-Friday, 8am-5pm

Job Location: in office - Dobson Rd. & Frye Rd., Chandler, AZ 85224
Work Location: in office - Dobson Rd. & Frye Rd., Chandler, AZ 85224

Pay Range: $17-20/hour (dependent upon experience)

Job Description:

Are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

The Medical Front Office individual plays a key role in creating a welcoming and efficient environment for patients and visitors in a medical practice. This individual is responsible for managing patient intake, scheduling appointments, verifying insurance information, and ensuring smooth day-to-day operations at the front desk. Strong communication, organizational, and multitasking skills are essential for providing excellent customer service and supporting the overall success of the practice.

Responsibilities/ Job Duties (not limited to the following):

• Greet and assist patients in a friendly and professional manner
• Answer phone calls, schedule appointments, and provide information to patients
• Verify patient insurance details and update records accurately
• Manage patient check-in/check-out procedures and ensure timely appointment flow
• Maintain office supplies and assist with clerical duties as needed
• Communicate effectively with medical staff to coordinate patient care

Minimum Education and Experience Requirements:

• Personality is everything - someone who is warm, friendly, reliable, teachable
• 6-12 months of Medical Front Office experience is preferable, but not a hard "must-have" with the right personality fit
• Comfortable with Authorizations and Benefit/Eligibility
• High school diploma or GED

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.