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Pharmacy Technician Care Coordinator

Posted: June 15, 2024
Salary:US$18.00 - US$20.00 per hour
Job type: Contract
Work Location:On-site

Job description

The Company:

  • A growing pharmaceutical organization with a base in Plano, TX!


  • Answering inbound patient and provider communication (call center and SMS platform)
  • Supporting in patient needs as appropriate (eg: providing tracking information, scheduling appointment with care team, updating demographic information, etc.)
  • Triaging patient to pharmacist or care team as needed
  • Support in customer service concerns and de-escalation when appropriate
  • 55-60 inbound call volume on average

3-5 Must Have Skills/Qualifications

  • 2+ years experience working in the pharmaceutical industry
  • An active pharmacy technician (PTCB) license in good standing with the Texas
  • Good phone etiquette

  • Good customer service telephonically

Soft Skills

  • *Strong Computer Literacy
  • Strong Communication skills
  • Dependable/reliable


  • M-F 8 to 5

Pay Rate:

  • $18-20 per hour

Why Should You Apply?

  • Opportunity for hybrid work model AFTER 5 month contract
  • Opportunity for growth: Growing Pharmacy organization
  • Equipment provided
  • Benefits for Medix contractors and FTEs

How do you apply? Click "Apply" OR or email your resume!

Medix - Anticipating Needs. Exceeding Expectations.

Apply now!