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Patient Access Representative

Posted: February 07, 2025
Salary:US$16.00 - US$17.50 per hour
Location:Paw Paw
Job type: Permanent
Discipline:Revenue Cycle
Reference:239128_1738956663
Work Location:On-site

Job description

Patient Access Representative

Are you someone with Medical Receptionist experience around the Kalamazoo area? We are looking for both full and part time Patient Access Reps to work with one of the largest health systems in Michigan! Details are below, apply today!

Overview

-Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments.

-Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required.

-Ability to resolve patient financial issues and negotiate payment arrangements.

-Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle.

-Position works in a team environment and delivers exceptional customer service.

Selling Points

-Opportunity to work with the largest health system in the area, can move to other departments after 6 months

3-5 Must Have Skills/Qualifications

  • insurance
  • registration
  • data entry
  • customer service

Nice to Have Skills

  • emergency department

Schedule/Shift

Locations are:
Lab in Portage - Every Thursday/Friday every other Wednesday 630a-5p. Part time
Lab in Kalamazoo - Every Monday Tuesday every other Wednesday 630-5p Part time
Float- hours vary for this position hours of operation 6a-6p. There are 8/10hr shifts. Full time.
A float helps fill in where there is a staffing need. This position helps with PTO coverage, call ins, medical leaves and vacant positions. They cover lab sites in Three Rivers, Vicksburg , Portage, Kalamazoo and Paw Paw.
With all the positions there is every 4th Saturday shift rotation. 730-Noon.
Pay Rate: $16.00-$17.50

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.