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Director of Care Management - bilingual LCSW

Posted: July 08, 2024
Salary:US$135000.00 - US$140000.00 per year + Full benefits package
Location:San Fernando
Job type: Permanent
Discipline:Care Management
Work Location:On-site

Job description

Medix is looking to hire a Spanish bilingual Director of Care Management to join a well-established non-profit community health center in San Fernando Valley, CA. The Director will provide leadership in care coordination among the clinical team, social work, and ancillary support teams.


  • Develop and communicate continuum of care processes across the clinic
  • Drive organizational commitment, executive buy-in, use adoption, execution oversight, and key metrics for implementation of key continuum of care strategies, investments and initiatives
  • Establish an annual zero-based budget that aligns to organization's continuum of care philosophy and strategic plan
  • Establish relationships and linkages with key clinical, finance, and ancillary support teams across the organization
  • Establish key performance indicators and related financial reports to gauge continuum of care performance against plan.
  • Establish effective continuum of care governance framework across the organization
  • Maintain and communicate prioritized portfolio of projects aligned to continuum of care strategy
  • Support and lead implementation of all continuum of care-related initiatives
  • Work collaboratively and build relationships with clinic leaders, C-suite executive team, and others
  • Strengthen provider relationships, build trust, and gain provider engagement for enhanced adoption of continuum of care clinical and financial systems as it relates to integrated patient quality management
  • Provide leadership to execute on the system quality, operational and capital budgets, consistent with agreed upon timelines and objectives
  • Oversee a team of 15 licensed and associate social workers/ therapists, case managers
  • Meet or exceed budgeted operating margin
  • Develop and operationalize care policy and processes in conjunction with CMO and Medical Clinic Director
  • Improve CM staff competencies to achieve proficiency on job-specific competency tests
  • Measure and consistently improve provider satisfaction metric in annual agreed on increments
  • Create and keep updated continuum of care policy and procedure manual, including managing its implementation
  • Develop and implement clinic-wide continuum of care strategy
  • Maintain a small caseload of clients
  • Other duties as assigned

Requirements / Experience:

  • Master's degree in a healthcare-related program of study with nursing or social work preferred;
  • Minimum of five years' experience in directing a continuum of care/integrated case management
  • department with a minimum of ten years in an FQHC or similar clinic; related experience in a hospital may be considered
  • Must be BBS registered Licensed Clinical Social Worker
  • Spanish bilingual


  • Monday- Friday 8:00- 5:00 pm

Pay range:

$135,000-140,000 /hr BOE