Director of Care Management - bilingual LCSW

Medix is looking to hire a Spanish bilingual Director of Care Management to join a well-established non-profit community health center in San Fernando Valley, CA. The Director will provide leadership in care coordination among the clinical team, social work, and ancillary support teams.

Responsibilities:

• Develop and communicate continuum of care processes across the clinic
• Drive organizational commitment, executive buy-in, use adoption, execution oversight, and key metrics for implementation of key continuum of care strategies, investments and initiatives
• Establish an annual zero-based budget that aligns to organization's continuum of care philosophy and strategic plan
• Establish relationships and linkages with key clinical, finance, and ancillary support teams across the organization
• Establish key performance indicators and related financial reports to gauge continuum of care performance against plan.
• Establish effective continuum of care governance framework across the organization
• Maintain and communicate prioritized portfolio of projects aligned to continuum of care strategy
• Support and lead implementation of all continuum of care-related initiatives
• Work collaboratively and build relationships with clinic leaders, C-suite executive team, and others
• Strengthen provider relationships, build trust, and gain provider engagement for enhanced adoption of continuum of care clinical and financial systems as it relates to integrated patient quality management
• Provide leadership to execute on the system quality, operational and capital budgets, consistent with agreed upon timelines and objectives
• Oversee a team of 15 licensed and associate social workers/ therapists, case managers
• Meet or exceed budgeted operating margin
• Develop and operationalize care policy and processes in conjunction with CMO and Medical Clinic Director
• Improve CM staff competencies to achieve proficiency on job-specific competency tests
• Measure and consistently improve provider satisfaction metric in annual agreed on increments
• Create and keep updated continuum of care policy and procedure manual, including managing its implementation
• Develop and implement clinic-wide continuum of care strategy
• Maintain a small caseload of clients
• Other duties as assigned

Requirements / Experience:

• Master's degree in a healthcare-related program of study with nursing or social work preferred;
• Minimum of five years' experience in directing a continuum of care/integrated case management
• department with a minimum of ten years in an FQHC or similar clinic; related experience in a hospital may be considered
• Must be BBS registered Licensed Clinical Social Worker
• Spanish bilingual

Schedule:

• Monday- Friday 8:00- 5:00 pm

Pay range:

$135,000-140,000 /hr BOE