Medix is looking to hire a Spanish bilingual Director of Care Management to join a well-established non-profit community health center in San Fernando Valley, CA. The Director will provide leadership in care coordination among the clinical team, social work, and ancillary support teams.
Responsibilities:
- Develop and communicate continuum of care processes across the clinic
- Drive organizational commitment, executive buy-in, use adoption, execution oversight, and key metrics for implementation of key continuum of care strategies, investments and initiatives
- Establish an annual zero-based budget that aligns to organization's continuum of care philosophy and strategic plan
- Establish relationships and linkages with key clinical, finance, and ancillary support teams across the organization
- Establish key performance indicators and related financial reports to gauge continuum of care performance against plan.
- Establish effective continuum of care governance framework across the organization
- Maintain and communicate prioritized portfolio of projects aligned to continuum of care strategy
- Support and lead implementation of all continuum of care-related initiatives
- Work collaboratively and build relationships with clinic leaders, C-suite executive team, and others
- Strengthen provider relationships, build trust, and gain provider engagement for enhanced adoption of continuum of care clinical and financial systems as it relates to integrated patient quality management
- Provide leadership to execute on the system quality, operational and capital budgets, consistent with agreed upon timelines and objectives
- Oversee a team of 15 licensed and associate social workers/ therapists, case managers
- Meet or exceed budgeted operating margin
- Develop and operationalize care policy and processes in conjunction with CMO and Medical Clinic Director
- Improve CM staff competencies to achieve proficiency on job-specific competency tests
- Measure and consistently improve provider satisfaction metric in annual agreed on increments
- Create and keep updated continuum of care policy and procedure manual, including managing its implementation
- Develop and implement clinic-wide continuum of care strategy
- Maintain a small caseload of clients
- Other duties as assigned
Requirements / Experience:
- Master's degree in a healthcare-related program of study with nursing or social work preferred;
- Minimum of five years' experience in directing a continuum of care/integrated case management
- department with a minimum of ten years in an FQHC or similar clinic; related experience in a hospital may be considered
- Must be BBS registered Licensed Clinical Social Worker
- Spanish bilingual
Schedule:
- Monday- Friday 8:00- 5:00 pm
Pay range:
$135,000-140,000 /hr BOE