Virtual Care Support RN

Job Summary:
Support patients through the healthcare system as an advocate and navigator. Coordinate care, facilitate education, and promote self-management for patients, especially high-risk individuals. Ensure seamless transitions between providers, hospitals, and specialty care.

Key Responsibilities:

• Guide patients through the healthcare system, acting as an advocate.
• Participate in team meetings, quality initiatives, and clinical audits.
• Provide health education and support self-management for chronic conditions.
• Coordinate care between providers, hospitals, and external facilities.
• Assist with triage, medication management, and preventive screenings.
• Ensure clear communication among care teams and treating clinicians.
• Collect and analyze biometric data for population health initiatives.
• Support MAs with clinical guidelines and protocols.

Requirements:

• Active California RN license, cannot reside in the state of California
• BSN required; multi-state licensure is needed, must reside in a compact state
• 2-5 years of outpatient clinical experience (chronic disease management preferred).
• Strong verbal communication and computer proficiency (Google Suite, EHR).
• Ability to work occasional evenings and weekends.

Skills & Attributes:

• Self-motivated, adaptable, and collaborative.
• Strong decision-making and problem-solving skills.
• Comfortable in a fast-paced, remote environment.

Schedules: (PST)

• 7:00 AM - 6:00 PM | Rotating weekdays & weekends.
• 8:00 AM - 7:00 PM | Varied schedules including weekends.
• 9:00 AM - 8:00 PM | Rotating weekdays & weekends.

Pay:

• $36 - $40 per hour

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.