Medical Receptionist (Vietnamese Speaking)

Medix is looking to hire a Vietnamese Speaking Medical Receptionist to join a well-established oncology practice in Laguna Hills, CA.

Responsibilities:

• Greet and direct patients and visitors in a friendly and professional manner, ensuring a welcoming environment.
• Serve as a gatekeeper, managing patient flow and ensuring a smooth check-in process.
• Register patients, verify information, and process check-outs efficiently.
• Collect co-payments and deductibles, ensuring accurate reconciliation of daily cash reports.
• Schedule, confirm, and update patient appointments, blood transfusions, and diagnostic tests following established protocols.

• Provide Vietnamese-speaking patients with clear communication and assistance, ensuring they understand instructions, procedures, and appointments.
• Maintain front office cleanliness and supplies, ensuring a well-organized workspace.
• Ensure strict confidentiality of patient information in compliance with HIPAA regulations.
• Accurately document patient information and interactions in the Electronic Medical Records (EMR) system.
• Provide exceptional customer service in all patient interactions.

Requirements / Experience:

• 1 year or more of medical front desk experience (highly preferred)
• Must be fluent in Vietnamese language
• High school diploma or equivalent
• Excellent phone etiquette and communication skills

Schedule:

• Monday- Friday 8:00-5:00 pm

Pay range:

$20-22/hr BOE

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.