Patient Relations Representaitve

A clinic in Edmonds, WA is looking for a Patient Relations Representative to join their team.

Overview of Responsibilities:
● Answer all incoming calls and route them to appropriate personnel; take messages
and send tasks as necessary for all care centers.
● Schedule, confirm, and cancel office appointments as patients call in.
● Work on referrals and import demographics from the patient portal.
● Pick up voicemail messages on a daily basis.
● Verify patients health plan benefits & obtain authorization, if needed.
● Assist patients with questions and/or concerns regarding procedures
● Request medical records from doctors and hospitals
● Call-in new prescriptions and refills and obtain authorization if necessary
● Obtain lab results including stat requests
● Other duties as assigned

Requirements:
● At least one year of experience in a medical office doing front desk duties
● High School Diploma/GED

Additional Skills:
● Hardworker
● Team Oriented

Schedule/Shift:
● Monday - Friday: 8:00am-5:00pm

Contract Length:
1040 contract to hire (opportunity to convert after satisfactory completion of assignment)

Pay:
$25 - $28 (Dependant on experience)

Benefits:
401(k) Retirement Plan, multiple medical, dental and vision plan options, Short Term
Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time Offered in WA (1 hour of
sick time for every 30 hours worked)

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.