Medical Assistant

Reworded Job Description:

• Welcome and assist patients and visitors, ensuring prompt and courteous communication, including answering phone calls.
• Prepare patients for their appointments by organizing pre-visit information, escorting them to exam rooms, documenting chief complaints, and updating electronic medical records (EMR) as needed.
• Provide patient support, including assistance with mobility, dressing, specimen collection, point-of-care testing, and exam preparation. Serve as a chaperone during exams when requested.
• Assist physicians and clinical staff with examinations, procedures, and specialized therapies.
• Perform phlebotomy, urinalysis, pregnancy tests, and other point-of-care diagnostic procedures.
• Manage patient check-out processes, including scheduling follow-ups, handling referrals, and completing necessary documentation.
• Properly prepare, label, and transport collected specimens while ensuring accurate lab documentation in Epic. Assist in troubleshooting missing lab records.
• Enter physician orders into Epic accurately and efficiently.
• Notify medical staff of emergencies and administer first aid as necessary.
• Sterilize, process, and organize medical instruments daily to maintain a safe clinical environment.
• Maintain and update medical charts, process medical record requests, and handle necessary copying and mailing tasks.
• Conduct EKGs and spirometry tests as required.
• Accurately input charges into the electronic health record (EHR) system.
• Assist in obtaining prior authorizations for medications as needed.
• Maintain and calibrate diagnostic equipment, perform quality control testing, and keep supporting documentation up to date.
• Complete required daily and monthly logs, including refrigerator/freezer temperature checks, AED logs, and other quality assurance documentation.
• Perform additional duties specific to the department and other responsibilities as assigned.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.