Intake LVN

• Prioritizes daily referrals in order to guarantee timely patient admission.
• Answers telephone calls promptly and courteously.
• Checks and follows up on ECIN and iNEXX referrals on a daily basis.
• Scans referral information into All Docs.
• Accurately transcribes medical and insurance information from faxed documentation and phone referrals.
• Verifies and obtains orders from physician.
• Ascertains if insurance is contracted with in order to assure appropriate financial reimbursement.
• Interfaces with the Insurance Verification Specialist as needed.
• Communicates with Clinical Manager and Service Coordinator to assure coordination of services.
• Keeps Pharmacy Department informed of upcoming referrals and faxes them the final hard copies.
• Applies Medicare and State Regulations pertaining to home health when accepting a referral in order to be compliant with said regulations.
• Create and maintain intake orientation manual and assess caregiver skills to identify training needs.
• Coordinate referrals at intake with QA, eligibility ensuring initial authorization for visits and corrections needed for authorizations, e.g., med records, diagnosis etc.
• Assist with resolution of referral source complaints, concerns or requests.
• Review referral packets to ensure completion
• Provide daily declination reports to the Executive Director.
• Contact referral sources to provide availability of disciplines and geographical locations of available resources.

• California Licensed Vocational Nurse
• Home Health Or Case Management experience preferred
• Knowledge of computers
• Knowledge of home health referral process preferred.

Schedule/Shift

Hybrid Remote - 8:30am-5:30pm, 40 hours/week. Rotating weekends (both sat & sun). Flex days off on weekdays when working weekends. All scheduling done 1 month in advance.

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