Insurance Collections Specialist

Insurance Collections Specialist

Remote

Duties you will be responsible for:

• Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
• Maintains active communications with insurance carriers and third-party carriers until account is paid.
• Negotiates payment of current and past due accounts by direct telephone and written correspondence.
• Updates patient account information
• Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
• Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
• Manage all assigned worklists on a daily basis for assigned insurances.
• Utilize collection techniques to resolve accounts according to the company's policies and procedures.
• Report any coding related denial to the Coding Specialist.
• Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
• Conducts necessary research to ensure proper reimbursement of claims.
• Assist with special projects assigned by Billing Manager or Supervisor

3-5 Must Have Skills/Qualifications

• 1 year of managing denials
• High School Diploma

Nice to Have Skills

• exposure/background to infusion and interventional radiology
• Live in Ohio, Virginia, Maryland, Florida, Massachusetts, Alabama

Soft Skill/Attribute Requirements

• Likes to interact with the team members, not social but kind of
• Communicates well, timely communication
• Attention to detail
• Ability to ask questions
• Detail oriented, someone who can follow the paper trail, Notes oriented
• When you first start this role, it can be frustrating they need patience

Schedule/Shift:

• Flexible w/ schedule, M-F, start as early as 7am EST or late as 9am EST
• They can take a 30 min or hour lunch, they ask for a consistent schedule

Benefits:

401(k) Retirement Plan, Medical, dental and vision plans, Short Term Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time