Community Partnership Coordinator (Hybrid)

Job Title: Community Partnership Coordinator (Hybrid) - Lynn, MA

Client Location: Lynn, MA

Work Location: Hybrid

Job Description:

Are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

Overview: Goal is to help members live happier and healthier lives, with strong focus on transitions of care and reducing the amount of times patients are using emergency services, in addition to day to day care coordination. Big focus on health related social needs, access to housing, utilities, transportation, etc.

Responsibilities/ Job Duties:

• Review information about the LTSS program to enrollee, including a description of the role of the LTSS CPC and the enrollment process.
• Ensure care plan uniquely represents enrollee, including a cohesive overview of the enrollee's strengths and challenges, interests and goals, and the accommodations provided to support enrollee decision-making.
• Provide informed choice to enrollee when identifying different LTSS services and community resource options.
• Update care plan regularly to reflect progress towards goals or to indicate changes in status.
• Maintain regular contact with the enrollee that will include a face-to-face meeting in the enrollee's home environment unless the enrollee indicates another preference at least once every three months with consistent phone connections between meetings.
• Monitor the enrollee's health, functional, and social status.
• Support the enrollee's engagement using techniques such as motivational listening and similar readiness for change approaches and promote self-empowerment of persons with disabilities who have complex health care needs.
• Facilitate communication between the enrollee, ACO/MCO and all relevant LTSS, social service, and community resource providers.
• Promote and facilitate the integration of the enrollee's care across physical, behavioral, and LTSS areas, as well as social services and flexible services as applicable.
• Facilitate the provision of appropriate community LTSS and resources.
• Support and advocate for person centered care planning and provision of LTSS in ways that promote independent living.
• Protect the rights of enrollees with disabilities who may experience disparities in healthcare access and outcomes due to routine discrimination by the medical system.
• Support enrollee's transitions of care.
• Provide health and wellness coaching to the enrollee as directed by the enrollee's care team and as indicated in the enrollee's ACO or MCO care plan.

Minimum Education and Experience Requirements:

• Bachelors degree in Human Services or a related field
• Associates degree with 1 year of experience in the field (CTW cert 4,000 hours).
• Must be open to working with both pediatrics and adults.

Schedule/ Shift: M-F 8am-5pm

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.