RN Care Coordinator

Overview

The Care Coordinator (CC) is responsible for providing quality care management for Puget Sound Kidney Centers (PSKC) patients. This role ensures documentation adheres to PSKC standards and complies with the Washington State Nurse Practice Act.

Responsibilities

• Provide case management services, including but not limited to:

  • Post-hospitalization tracking and re-admission prevention

  • Care transitions management

  • Access management

  • Laboratory data evaluation

  • Medication titration and reconciliation

  • MD communication

  • Infection tracking and prevention

  • Specialized patient and staff education

• Deliver initial and follow-up patient education on all aspects of hemodialysis and related topics.

• Develop and maintain accurate, complete, and timely patient assessments and care plans.

• Maintain accurate and up-to-date patient orders.

• Attend patient care conferences as part of the Interdisciplinary Team (IDT).

• Maintain effective communication with patients and the IDT, referring patient needs as necessary.

• Provide education, leadership, and appropriate supervision to Dialysis Nurses and Technicians.

• Participate in rotating float or on-call schedule as needed.

• Assist in the orientation and training of new employees by providing exemplary demonstrations of job skills and techniques.

• Adhere strictly to infection control practices, including handwashing, aseptic technique, and PPE use.

• Provide thorough and timely assessment and intervention for internal access and central venous catheters, including skilled cannulation and dialysis access.

• Order labs, review laboratory data, and apply protocols.

• Maintain daily clinical records with accurate and timely documentation in the Electronic Medical Record (EMR).

• Assist primary nurses in keeping patient medication lists accurate and current.

• Identify, communicate, and intervene appropriately in medical crises or complications.

• Resolve conflicts involving patients, staff, and/or guests.

• Identify, plan, and implement interventions to meet patients' dialysis needs.

• Attend scheduled staff meetings.

• Participate in Quality Assessment and Performance Improvement (QAPI) activities.

Must-Have Skills/Qualifications

• Degree from an accredited school of nursing (BSN or ASN)

• Current Registered Nurse License from the WA State Board of Nursing

• Current CPR and BLS Certifications

Nice-to-Have Skills

• Bachelor's degree preferred

• Prior experience with patient education

• Prior experience with case management

Commitment to Sub/Interview Follow-Up

• Must commit to a 24-48 hour follow-up after interviews

Schedule/Shift

• Typically Monday-Friday, 8-hour shifts

• Flexible start time with rotating weekends as patient needs dictate

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.