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Medix's Dallas-based client is hiring for an Clinical Care Specialist to start immediately. Please apply if qualified and interested!
Job Description
Professional RN or PA with orthopedic surgery (General & Spine) and bariatrics clinical experience, who will join a clinical team offering individualized assistance to patients as they navigate their surgery journey. The Clinical Care Specialist will help the patient understand the SurgeryPlus program and guide them in determining which SurgeryPlus surgeon is the appropriate choice given their needs and preferences. The scope of this position includes provider selection, consult, and procedure touchpoints with members based on their clinical needs. This role provides education and resources to facilitate and support informed decision making for the patient. The appropriate candidate will have the skills and knowledge to answer questions from patients as they consider which surgeon is right for them, leveraging various resources of data (from quality review materials to network contracting information) to better inform the patient of their surgeon options. Ideally this is a Nurse or Physician Assistant preferably with office-based surgical experience, with demonstrated ability to communicate effectively with both patients and providers.
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