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Patient Service Representative

Posted: April 29, 2024
Salary:US$20 - US$22.50 per hour
Location:Parker
Job type: Permanent
Discipline:Revenue Cycle
Reference:226616_1714412732
Work Location:On-site

Job description

🌟 Join Our Team as a Patient Service Representative! 🌟

Are you ready to embark on a rewarding journey in healthcare? We're thrilled to announce openings for not just one, but two dynamic Patient Service Representative positions! If you thrive in a fast-paced environment, enjoy connecting with patients, and possess exceptional organizational skills, we want to hear from you.

About the Roles:

Phone / Queues PSR:

  • Be the friendly voice of our clinic, handling a high volume of incoming calls with professionalism and efficiency.
  • Master the art of managing appointment and referral queues, ensuring smooth patient flow.
  • Opportunity for cross-training in check-in/check-out procedures.
  • Utilize EPIC software to streamline processes and enhance patient care.

Check-in PSR:

  • Welcome patients with a warm smile, managing their check-in and check-out process seamlessly.
  • Schedule appointments, collect co-pays, and handle referrals with precision.
  • Take charge of insurance verification and follow up on essential registration items.
  • Engage in both inbound and outbound calls to support patient needs. (As responsibilities grow over time, initial tasks will be straightforward for contract workers)

Must-Have Skills/Qualifications:

  1. Comfortable thriving in a high-volume call setting.
  2. Experience with Electronic Medical Records (EMR) systems.
  3. Exceptional communication skills to ensure top-notch patient interactions.

Nice-to-Have Skills:

  • Prior experience with EPIC software.

Soft Skills/Attributes:

  • Team player mentality, eager to collaborate for the success of our clinic and our patients.

Schedule/Shift:

  • Monday to Friday, 8:30 am to 5:00 pm.

Don't miss out on the opportunity to make a difference in the lives of our patients every day. Join our dedicated team and become an integral part of providing exceptional healthcare services. Apply now to embark on a fulfilling career journey with us!

Deadline to apply: 5/3/24

Benefits:

  • Health Benefits - We offer medical, dental, and vision to our talent.
  • Retirement Benefits - We offer a 401K program to talent once they have been working for a minimum of 6 months. The 2 enrollment dates are 1/1 and 7/1 - enrollment can only occur on those dates.
  • Paid Sick Leave - Talent may accrue up to 10 days annually at an accrual rate of 1 hour for every 30 hours worked.