Healthcare
Hire the right healthcare staff with speed and precision locally or nationwide.
Hire the right healthcare staff with speed and precision locally or nationwide.
Uncover alternative and sustainable staffing solutions to address nursing shortages
Hire skilled life sciences talent by partnering with a nationwide recruitment agency with local market expertise.
Learn how partnering with a staffing agency is a powerful way to combat the challenges of hiring in the current life sciences job market
Execute critical healthcare IT initiatives with increased flexibility and cost-effectiveness with us at your side.
Uncover how to handle an employee-led technology market.
Match your unique skills with in-demand jobs at growing organizations.
Explore our library of insights and tips designed to help healthcare leaders and job candidates align.
We’re positively impacting lives as a leading provider of workforce solutions for clients and talent.
The Patient Care Specialist responsibilities include, but are not limited to the following:
Answering and managing a high volume of inbound/outbound calls in a polite and timely manner.
Communicate with patients and teammates, in a courteous, professional, cooperative & mature manner.
Routinely demonstrate superior customer service skills.
Promptly answering emails and online chats messages.
Scheduling appointments using computerized scheduling systems.
Effectively use computerized scheduling system to document patient records using proper English grammar, spelling, and syntax.
Resolve patient issues and consistently meet or exceed patient's service expectations.
Maintain accurate patient accounts by obtaining, recording, and updating personal/financial/insurance information.
New patient registration, healthcare insurance verification and scheduling.
Meet performance goals established for the position in the areas including but not limited to: efficiency, call quality, attendance, calls per day, patient satisfaction.