Patient Account Representative

A large Revenue Cycle Management company is seeking experienced Patient Account Representatives to join their team.

This is a Remote, long-term opportunity with equipment provided.

Overview:

• Receives inbound calls from patients and provides excellent Customer Service
• Assists patients with questions regarding insurance coverage including:
• Verifying patient insurance coverage and benefits
• Coordination of benefits
• Review and explain denials
• And fielding questions related to billing, charges, and payment options

Minimum Qualifications:

• Bilingual - Spanish
• Strong Insurance knowledge; Previous experience working within Insurance portals
• Strong customer service skills
• Excellent communication skills
• Computer proficient
• High School Diploma or FED
• Remote work experience (preferred)
• Quiet / Dedicated work from home space ***Please note: TMobile internet or Internet provided by phones/hotspots will not work with computer systems for this role***

Schedule: Monday-Friday 9am-5pm OR 10am-6pm CST

Pay: $16-21 per hour depending on experience

Contract Duration: 1040 hours (approx. 6 months) Contract to Hire*

*Possibility of permanent employment with Client company upon successful completion of contract period

Benefits provided by Medix:

In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As an employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

• 401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period on 1/1 or 7/1)
• Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!
• Prescription Programs
• Short Term Disability Insurance
• Term Life Insurance Plan

Sick Pay: You will receive one day of Sick Time after working 600 hours and an additional day of Sick Time for every 300 hours after. **Please note that if you're in a city/state with unique PTO requirements, the city/state's policy will override Medix's internal PTO policy.

Medix is acting as an Employment Business in relation to this vacancy.