Patient Access Representative

We are hiring for Patient Access Representatives to join our specialized Opthalmology Practice in Bethel Park!

Please Note: This is an IN PERSON position

Title: Medical Front Desk

Hours: M-F Day Shift, No Weekends!

Pay: $18-21/hour

Overview:

Your responsibilities will include:

• Opening and closing the office, ensuring a welcoming environment for patients and visitors.
• Collecting pre-files, which are records from referring offices of patients, and organizing them efficiently.
• Identifying urgent cases based on the provided information timeline for visits.
• Managing the check-in and check-out process for patients with efficiency and professionalism.
• Handling appointment scheduling and confirming appointments with patients.
• Collecting payments, including copays and self-payments, and ensuring accurate documentation.

Background/Qualifications:

The ideal candidate will possess the following qualifications:

• Prior experience with check-in and check-out procedures in a medical or similar setting is essential.
• A pleasant phone demeanor and excellent communication skills are crucial for interacting with patients and colleagues.
• Strong computer skills are necessary for managing scheduling systems, patient records, and payment processing.
• While previous experience in eye care is not required, a willingness to learn and adapt in a specialized medical environment is essential.

Apply today, and we will give you a 10 minute introductory phone call with further details!