Medical Office Assistant - Front Desk

Medix is seeking a Medical Office Assistant - Front Desk Associate for a direct hire position within a retina clinic in Chapel Hill, NC. This is a great opportunity to work in a highly-specialized retina practice and the fastest-growing tech center in the area!

Responsibilities/ Job Duties:

• Greet and register patients according to established protocols
• Assist patients to complete all forms and documentation including medical insurance
• Ensure patient information is accurate including billing information
• Inform patients of medical office procedures and policy
• Ensuring availability of treatment information by retrieving and updating patient records
• Move patients through appointments as scheduled
• Answer incoming calls and assist with inquiries
• Schedule patient appointments
• Collect payments
• Consistent review of physician schedules, with minimal reschedules
• Obtain external medical reports and maintain patient records as required by medical professionals
• Respond and comply with requests for information
• Register patients with copay assistance foundations
• Maintain a clean and neat reception area
• Additional duties as assigned

Minimum Education and Experience Qualification Requirements:

• High School Diploma or Equivalent
• Strong interpersonal customer service skills, including effective listening, clear verbal and written communication, problem solving skills
• Reliable transportation to travel to practice locations - not just 1 location.
• Ability to master multiple software systems to input and retrieve data
• Ability to master ophthalmology and retina terminology
• Bilingual - Spanish preferred

Schedule/ Shift:

• M-F 8a-5p

Medix is acting as an Employment Agency in relation to this vacancy.