Intake Coordinator (Onsite)

Intake Coordinator (ONSITE)

Job Details

Posting Date: 10/17/24

Reference ID: 235390

Location: CA

Work Location: Brea, CA 92821

Discipline: Intake / Patient Services

Job Type: Contract

Salary Expectations/ Pay Rate or Range: $22.00-$24.00/hr

Job Description

Responsibilities/ Job Duties: The Intake Coordinator plays a crucial role in our patient care team by coordinating the intake process for new and existing patients. This position involves collaboration with administrative and clinical

teams to ensure seamless patient experiences and robust provider relationships.

• Patient Referrals: Receive, organize, and process new patient referrals efficiently.
• Chart Management: Ensure patient charts are complete, updated, and accurate according to company protocols.
• Information Requests: Handle release of information requests, including retrieving and transmitting medical records with precision and confidentiality.
• Quality Assurance: Perform quality checks to ensure the accuracy and confidentiality of released information.
• Customer Service: Provide exceptional customer service, addressing client concerns proactively.
• Team Collaboration: Work collaboratively with all team members to achieve our goal of excellent patient care.
• Regulatory Compliance: Stay updated on state laws and fee structures; ensure adherence to HIPAA, state/federal regulations, and labor laws.
• Medical Records Management: Create and maintain accurate and secure medical records; code patients' medical information for reimbursement purposes.

Minimum Education and Experience Qualification Requirements:

• 1+ Years of Healthcare Customer Service (Phones) Experience - Intake, CS, UM, etc.
• Ability to handle a high call volume
• Solid attendance record in previous roles
• Strong communicator
• Previous experience with insurance verification, authorizations and eligibility is a plus (not required!)

Schedule/ Shift: M-F, 8am-5pm

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

About Medix?

Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.

Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for.

Join our network of talented professionals!

Medix is acting as an Employment Agency in relation to this vacancy.