Job description

Now Hiring a Bilingual Front Office Representative with a Non-Profit Organization that provides different types of care in Phoenix, AZ 85034!

Duties:

Check Patients in and out
Check Eligibility for Insurance
Take Co-pays
Schedule Appointments
Handle phones
Explain services
Explain payment options (if uninsured)
Provide customer service to not only patients but all visitors

Expectations:

Consistently performs specific assigned daily and general duties; meets deadlines.
Knows and consistently implements the organization's mission and all approved policies, protocols and procedures.
Regularly supports compliance and accreditation efforts as assigned including, but not limited to OSHA, Joint Commission and HIPAA and Behavioral Healthcare Network.
Respects and acknowledges the organization's commitment to cultural diversity, which is expressed
through behavior, language, and actions.
Consistently demonstrates good use of time and resources.
Consistently interacts with clients and staff in a manner that reflects favorably on the organization and promotes teamwork.

Must Have Skills/Qualifications:

HS/GED
Customer Service
Medical Front Office Experience
Willingness to Learn
Must be Bilingual in Spanish and English

Schedule/Shift:

M-F, 8-5

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.