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Central Scheduler
- Posted: April 10, 2024
- Salary:US$18 - US$21 per hour + PTO, Health/Dental/Vision Benefit Coverage
- Location:Carmel
- Job type: Contract
- Discipline:Revenue Cycle
- Reference:225112_1712758040
- Work Location:On-site
Job description
- Detailed maintenance of accurate incoming referral documentation.
- Review incoming faxes for completeness and file appropriately according to content
- Application of knowledge and judgement based on urgency
- Obtain missing items from referral source (physician office, patient, etc.)
- Manage and track incomplete faxes on a daily basis
- Problem solving skills - Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
- Schedule new patient appointments
- Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
- Obtain patient information and register in electronic health record (NextGen)
- Inform the patient of items or information needed for the visit
- Generate and send the required paperwork to the patient before the visit
- Notify referral source of appointment scheduled