Healthcare
Hire the right healthcare staff with speed and precision locally or nationwide.
Back to jobs
Bilingual Reception Appointment Clerk
- Posted: April 02, 2025
- Salary:US$18 - US$22 per hour
- Location:Lynn
- Job type: Contract
- Discipline:Revenue Cycle
- Reference:240775_1743602474
- Work Location:On-site
Job description
The Bilingual (Spanish) Reception Appointment Clerk will be working at the front desk at the OB/GYN department. In this role you will be opening the clinic and greeting patients at 8:00am. From there you will be checking in patients at the front by collecting their demographic information, updating any changes in information and verifying insurance. Also, the Reception Appointment Clerk will be looking over the list of MAs and MDs and assigning a MA to a MD each day. You will also be doing pre-registration for the next day, completing patient outreach and documenting information from patient phone interactions. Other duties include things such as sending patients bills or collecting payments, working with the call center team to schedule patient appointments and communicating if a patient or a provider is running late.
Must Have Skills/Qualifications
- Bilingual (Spanish)
- Customer Service Experience
- High school Diploma or GED
- Empathy
Schedule/Shift
- Monday-Friday 8:00am-4:30pm
- There is opportunity to pickup overtime until 7pm
- Training: typically 8:30am-5:00pm for the first 4-8 weeks but you can adopt the true 8:00am-4:30pm schedule if that works better for you. There will be 2 days of orientation and then 4-8 weeks of training where you will be shadowing other team members and also having a team member shadow you until you are comfortable working independently.
Dress Code
- Business Casual, no jeans, leggings or sneakers
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.