Patient Engagement Coordinator

MUST have pharmacy license/degree or a minimum of 2 years in depth pharmacy experience and knowledge.

Are you a Pharmacy Technician ready to transition into the administrative side of pharmacy?
Tired of the retail grind and looking for a fresh opportunity?
Or are you simply a skilled, knowledgeable pharmacy professional seeking your next challenge?

We're the company, and this is the role for you!

Join our team and bring your pharmacy expertise to a positive and stable environment where you'll expand your skills, embrace a new perspective, and make a meaningful impact on patient care.

Patient Engagement Specialist

M-F 8AM - 5PM

100% ON SITE - site located in South Denver

$22-23 (Must have pharm tech licensing for highest pay) + Medical,Vision,Dental, Paid sick time

Overview:

Role will begin as support during our busiest season, where patients transition to new insurance-mandated specialty or pharmacy providers. This role focuses on assisting patients with their insurance updates and offering exceptional service to meet their healthcare needs. Successful candidates may have the opportunity to transition to full-scope team training for ongoing roles following busy season.

Responsibilities:

• Handle inbound calls from patients using our 1-800 number, ensuring accurate input and loading of insurance information.
• Collaborate with the Benefits Investigation team to address patient needs during the "welcome" season.
• Provide one-call resolutions for refill, financial, and general inquiries.
• Direct corporate office calls to the appropriate teams or departments.
• Partner with the outbound group to assist with patient follow-ups and therapy setups.
• Maintain a patient-first mindset while delivering high-quality service throughout the process.

Apply Now!!!

Medix is acting as an Employment Agency in relation to this vacancy.