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Patient Access Representative
Job description
We are currently seeking a Patient Access Representative to join a leading ophthalmology practice specializing in Retina care. We are seeking a compassionate and detail-oriented individual to provide exceptional support to our patients and ensure a smooth office operation.
Job Title: Patient Access Representative
Location: Altoona, PA (10% travel to Johnstown, PA)
Salary: $18 - $21 per hour, based on qualifications and experience
Hours: Monday to Friday, starting at 7:30/8 AM; end time varies based on patient volume
Key Responsibilities:
- Open and close the office daily
- Collect pre-files (patient records) from referring offices
- Determine visit urgency based on collected information
- Manage patient check-in and check-out processes
- Schedule appointments efficiently
- Collect payments (copays and self-pay) from patients
Qualifications:
- Experience in check-in and check-out processes is essential
- Excellent phone demeanor and strong communication skills
- Proficient computer skills are necessary
- Prior experience in ophthalmology is not required
If you are a motivated individual with a passion for patient care and possess the required skills, we encourage you to apply!
To Apply: Please submit your resume. If applicable, we will give you an introductory phone call with further details!