You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Company Information
Our client company is an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. They tailor their primary care program to the culture, language, social, and overall well-being of the seniors they serve.
Job Summary
Our client is seeking a dedicated Community Health Worker to manage a complex patient caseload, coordinate comprehensive care, and connect patients with vital community resources. This role involves building strong patient relationships, facilitating care transitions, and supporting daily clinic operations.
Key Responsibilities
- Manage a complex patient caseload, providing comprehensive care coordination and onboarding patients.
- Mobilize community and financial resources while maintaining expertise in Medicare, Medicaid, and program benefits.
- Provide education on acute/chronic disease management and facilitate care transitions, including referrals and appointment scheduling.
- Collaborate with internal teams and external partners to ensure integrated, high-quality care.
- Build "healing relationships" through in-person home visits, telephonic outreach, and digital messaging (video/text).
- Use confidence-building techniques to improve patient self-efficacy and address the emotional impacts of illness.
- Maintain timely, accurate records of all patient interactions (in-home, clinic, or remote) within the medical record.
- Assist with daily practice operations, including phone triage, facility upkeep, and tracking patient enrollment progress.
Qualifications
- Case management or Patient Navigation experience.
- Expertise connecting patients and ensuring closed loop referral with community resources and governmental agencies that address complex social needs.
- Experience completing benefit applications such as SNAP, LIS, PAP, and prescription assistance.
- EMR Experience.
- Bilingual (English and Spanish).
- Preferred: CHW Certification.
Experience
- 4-5 years of experience working in healthcare setting or relevant experience.
Skills
- Proficiency in EMR systems.
- Strong organizational and case management abilities.
- Excellent interpersonal and communication skills for patient engagement and team collaboration.
- Ability to navigate and connect patients with complex community and financial resources.
- Demonstrated ability to empower patients and improve self-efficacy.
Education
- High School Diploma/GED.
- Preferred: Bachelor's Degree.
Additional Requirements
- Bilingual (English and Spanish) communication skills.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
