You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a professional Discharge Planner to support their RN Case Managers on the Utilization Management (UM) side. This role focuses on administrative functions to ensure RNs can practice at the top of their license, involving comprehensive coordination of patient discharges, meticulous documentation support, proactive follow-ups, and efficient scheduling.

Responsibilities / Job Duties

• Support RN Case Managers on the UM side with administrative functions.
• Focus on the administrative functions- support on documentation, follow ups, calling/scheduling, etc. - allowing the RN to practice at the top of their license.
• Serve as a main contact for partners to be able to get in touch with quickly if the RN is busy.
• Communicate with different facilities, patients, and internal teams.
• Assist the Transition of Care RN with coordination of discharges from acute-care hospitals, SNFs, emergency departments, and other care settings.
• Serve as a primary operational point of contact for SNF and RCFE discharge coordinators, social services staff, nursing staff, participants, caregivers, and internal departments.
• Obtain and organize discharge-related records, including discharge summaries, medication lists, therapy recommendations, wound-care instructions, DME orders, follow-up appointments, transportation needs, and facility documentation.
• Confirm the anticipated discharge date, destination, caregiver availability, transportation arrangements, equipment and supply delivery, home health or home care start dates, and required follow-up services.
• Present discharge barriers and unresolved needs to the IDT and track decisions, assignments, and completion dates.
• Participate in SNF and RCFE care conferences, discharge planning meetings, and internal transition-of-care huddles as assigned.
• Communicate the approved discharge plan to the participant, responsible party, facility, vendors, and relevant internal departments using clear, participant-centered language.
• Coordinate referrals and scheduling for primary care, specialty care, therapy, behavioral health, home health, home care, pharmacy, DME, transportation, meals, and other authorized services.
• Verify that services and equipment are arranged before discharge whenever required for a safe transition, and escalate any gap that may delay or compromise discharge.
• Maintain a discharge tracking log and monitor participants from initial notification through post-discharge handoff and closure.
• Notify the Transition of Care RN immediately of clinical changes, medication discrepancies, readmission risk, participant or caregiver concerns, or indications that the discharge environment may be unsafe.
• Help prevent avoidable discharge delays and readmissions by identifying barriers early, escalating them promptly, and ensuring clear handoffs between facilities and the PACE team.
• Document all coordination activities, communications, barriers, decisions, and completed arrangements accurately and timely in the designated electronic health record and tracking systems.

Minimum Education and Experience Qualification Requirements

Qualifications

• Experience with Utilization Management (UM) or Transition of Care (TOC).
• Experience specifically working in a PACE program with this style of work (preferred).

Skills

• Bilingual Spanish is highly preferred.

Schedule / Shift

Monday - Friday: 8am - 5pm

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.