You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Medical Assistant to join their team. This role encompasses comprehensive patient care from pre-visit planning to clinical support and administrative tasks. You will play a crucial part in ensuring visit readiness, coordinating care activities, and supporting overall operational efficiency, with a focus on serving diverse patient populations.

Key Responsibilities

• Conduct comprehensive pre and post visit chart preparation prior to scheduled appointments.
• Verify insurance eligibility, registration accuracy, demographic information, and appointment readiness prior to visits.
• Complete confirmation calls and member outreach within established workflow expectations.
• Engage members to schedule and confirm annual visits, discharge follow up appointments, chronic disease management visits, and preventative care services.
• Support identification and closure of HEDIS and quality gaps, preventative screenings, BOI capture opportunities, and required questionnaires.
• Ensure relevant labs, imaging, referrals, prescriptions, and external documentation are available, reviewed, or escalated prior to visits.
• Identify scheduling discrepancies, operational barriers, and visit readiness concerns proactively.
• Ensure quality and patient outcome opportunities are elevated for provider review and intervention.
• Assist healthcare providers with examinations, diagnostic testing, clinical procedures, and specialized procedures as authorized within scope of practice.
• Administer medications and vaccines under the direction of a licensed healthcare provider.
• Coordinate patient care activities including scheduling appointments, obtaining referrals, managing follow up activities, and supporting continuity of care.
• Support follow up related to durable medical equipment (DME), labs, imaging, prior authorizations, prescriptions, and provider orders.
• Track and communicate care coordination updates impacting member care and operational workflows.
• Proactively escalate unresolved care coordination barriers and member needs.
• Answer phone calls and respond to member inquiries professionally and compassionately.
• Greet members and visitors entering physical hub locations and support a welcoming member experience.
• Assist nursing and hub operations teams in maintaining medical inventory and ordering supplies and materials as needed.
• Monitor and manage inventory of medical supplies, medications, and clinical materials to support operational readiness.
• Participate in workflow improvement initiatives, operational discussions, and process standardization efforts across markets.
• Maintain respectful, transparent, and solution oriented communication with peers and interdisciplinary teams.

Qualifications

• PEDS experience.
• Ability to support physicians, nurse practitioners, and other clinical team members.
• Experience working with underserved, complex, or high-risk patient populations.
• Ability to work in a community-based or value-based care environment.

Experience

• 1+ year of experience working in a clinical operations setting.

Skills

• Experience taking and documenting vital signs, including blood pressure, temperature, pulse, and oxygen levels.
• Proficiency with patient intake, rooming, and clinical documentation.
• Experience collecting specimens, performing phlebotomy, and administering injections as permitted by credentials and state regulations.
• Knowledge of medical terminology, clinical procedures, and infection control protocols.
• Experience conducting EKGs, point-of-care testing, and other basic clinical procedures.
• Familiarity with electronic medical records (EMR/EHR), preferably Epic.
• Strong patient assessment, communication, and interpersonal skills.
• Strong understanding of care coordination and patient follow-up.
• Excellent organization, time management, and multitasking skills.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.