Patient Scheduling Coordinator / Medical Receptionist

Location: Lenexa, KS (On-site)

Position Type: Full-Time, Contract-to-Hire (Long-term stability)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM (No nights, no weekends)

Pay Rate: $17.00 – $17.50 / hour (up to $18.00/hr for extensive specialized medical scheduling experience)

Dress Code: Scrubs

About the Opportunity

Are you an upbeat, customer-focused professional looking to step into the stable, rewarding world of healthcare? We are seeking a dependable Patient Scheduling Coordinator to join a premier, tight-knit specialty medical clinic in Lenexa.

If you have a strong background in customer service (such as hotel front desk, receptionist, hospitality, or office administration), a warm phone presence, and a steady work history, this role offers a structured schedule, comprehensive benefits upon conversion, and annual evaluations with merit increases.

Why You’ll Love Working Here

• Predictable Schedule: Regular business hours (8:30 AM – 5:00 PM) with a dedicated lunch break—no evening shifts or weekends.

• Supportive, Close-Knit Team: Work alongside a collaborative 4-person team in a relaxed office environment with direct leadership support.

• Growth & Learning: Gain valuable specialty healthcare experience with annual performance evaluations and merit-based raises.

• Comprehensive Benefits (upon conversion to permanent):

  • Health, Dental, and Vision Insurance

  • Health Savings Account (HSA)

  • 401(k) retirement plan with company match

  • Paid Time Off (PTO)

  • Employee Assistance Program (EAP)

  • Employee Referral Program

Key Responsibilities

• First Impression: Promptly answer incoming patient and clinic calls with a warm, welcoming, and professional greeting.

• Patient Scheduling: Accurately interview patients over the phone to collect demographic details, verify information, and coordinate clinic appointments.

• Provider Coordination: Triage and screen calls from referring physician offices to appropriately schedule both routine and emergent patient visits.

• Message Routing: Direct urgent clinical inquiries and medical messages to the proper clinical triage and physician staff in a timely, accurate manner.

• Patient Care Advocacy: Provide compassionate, patient-centered service to individuals seeking specialized clinical care.

What We Are Looking For

• Steady Work History: Proven longevity and stability in previous positions (a consistent, reliable career track record).

• Customer-Facing Experience: Strong background interacting with clients, guests, or patients—ideal backgrounds include hotel front desk, hospitality, administrative receptionist, medical tech, or accounts receivable.

• Exceptional Communication & Tone: Upbeat, patient, and empathetic demeanor with great verbal and listening skills.

• Computer Savvy: Comfortable navigating multi-screen workflows, scheduling software, and multi-line phone systems with accuracy.

• Reliability: Punctual and dependable with a commitment to consistent daily attendance.

• Education: High school diploma or equivalent required.

Nice-to-Have (Bonus Qualifications)

• Experience working in a medical, specialty clinic, or outpatient practice setting.

• 1+ years of experience with appointment scheduling software.

• Familiarity with medical terminology or triage protocols.

  Patient Scheduling Coordinator / Medical Receptionist

  Location: Lenexa, KS (On-site)

  Position Type: Full-Time, Contract-to-Hire (Long-term stability)

  Schedule: Monday – Friday, 8:30 AM – 5:00 PM (No nights, no weekends)

  Pay Rate: $17.00 – $17.50 / hour (up to $18.00/hr for extensive specialized medical scheduling experience)

  Dress Code: Scrubs

  About the Opportunity

  Are you an upbeat, customer-focused professional looking to step into the stable, rewarding world of healthcare? We are seeking a dependable Patient Scheduling Coordinator to join a premier, tight-knit specialty medical clinic in Lenexa.

  If you have a strong background in customer service (such as hotel front desk, receptionist, hospitality, or office administration), a warm phone presence, and a steady work history, this role offers a structured schedule, comprehensive benefits upon conversion, and annual evaluations with merit increases.

  Why You’ll Love Working Here

• Predictable Schedule: Regular business hours (8:30 AM – 5:00 PM) with a dedicated lunch break—no evening shifts or weekends.

• Supportive, Close-Knit Team: Work alongside a collaborative 4-person team in a relaxed office environment with direct leadership support.

• Growth & Learning: Gain valuable specialty healthcare experience with annual performance evaluations and merit-based raises.

• Comprehensive Benefits (upon conversion to permanent):

  • Health, Dental, and Vision Insurance

  • Health Savings Account (HSA)

  • 401(k) retirement plan with company match

  • Paid Time Off (PTO)

  • Employee Assistance Program (EAP)

  • Employee Referral Program

• Key Responsibilities

• First Impression: Promptly answer incoming patient and clinic calls with a warm, welcoming, and professional greeting.

• What We Are Looking For

• Steady Work History: Proven longevity and stability in previous positions (a consistent, reliable career track record).

• Customer-Facing Experience: Strong background interacting with clients, guests, or patients—ideal backgrounds include hotel front desk, hospitality, administrative receptionist, medical tech, or accounts receivable.

• Exceptional Communication & Tone: Upbeat, patient, and empathetic demeanor with great verbal and listening skills.

• Computer Savvy: Comfortable navigating multi-screen workflows, scheduling software, and multi-line phone systems with accuracy.

• Reliability: Punctual and dependable with a commitment to consistent daily attendance.

• Education: High school diploma or equivalent required.

• Nice-to-Have (Bonus Qualifications)

• Experience working in a medical, specialty clinic, or outpatient practice setting.

• 1+ years of experience with appointment scheduling software.

• Familiarity with medical terminology or triage protocols.

•  

• Patient Scheduling: Accurately interview patients over the phone to collect demographic details, verify information, and coordinate clinic appointments.

• Provider Coordination: Triage and screen calls from referring physician offices to appropriately schedule both routine and emergent patient visits.

• Message Routing: Direct urgent clinical inquiries and medical messages to the proper clinical triage and physician staff in a timely, accurate manner.

• Patient Care Advocacy: Provide compassionate, patient-centered service to individuals seeking specialized clinical care.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.