You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Company Information

Our client company is a prominent organization within the healthcare industry.

Job Summary

Our client is seeking a dedicated Medical Scheduler to manage patient appointments for outpatient services. This role involves comprehensive patient pre-registration, coordinating schedules to ensure maximum patient and physician satisfaction, and communicating vital information regarding instructions, physician orders, and financial requirements. The Medical Scheduler will play a crucial role in maintaining scheduling and pre-registration accuracy and assisting patients with financial responsibilities.

Key Responsibilities

• Professionally interviews and schedules patients for outpatient service including preregistration.
• Coordinates patient schedules to maximize patient and physician satisfaction institution-wide.
• Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other internal personnel.
• Maintains scheduling and pre-registration accuracy rate per department standards.
• Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated.
• Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

Qualifications

• Proficiency in Medical Insurance Terminology.
• Strong Customer Service Capability.
• Ability to work effectively in a Call Center environment.
• Knowledge of ICD-9/ICD-10 Coding is preferred.
• A strong problem-solver and solution provider mindset is preferred.
• EPIC Experience is preferred.

Experience

• Minimum 1 year of healthcare experience.

Skills

• Medical Insurance Terminology
• Customer Service Capability
• Ability to work in a Call Center
• Knowledge of ICD-9/ICD-10 Coding (Preferred)
• Problem Solving
• EPIC Experience (Preferred)

Additional Requirements

• Demonstrated perfect attendance.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.