You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Back Office Manager to join their dynamic team in a physician's office setting. This role is crucial in supporting providers, ensuring efficient patient flow, and performing a range of essential clinical procedures. The ideal candidate will possess a warm, personable bedside manner, strong communication skills, and a passion for delivering high-quality patient care, especially within a pediatric environment. This opportunity is perfect for someone who thrives in a collaborative, fast-paced atmosphere and is committed to fostering a supportive team culture.

Responsibilities / Job Duties

• Provider Support: Work with 1 provider in a moderate-volume clinical environment (15-25 patients daily for this specific provider).
• Patient Care & Flow: Prepare and manage patient exam rooms to maintain optimal patient flow for providers seeing 20+ patients per day.
• Clinical Procedures: Perform routine back-office clinical duties, including EKGs, ear lavages, urinalysis, and vaccine administration (flu clinic immunizations).
• Injections: Safely administer routine injections.
• Procedure Preparation: Assist providers with minor in-office procedures, including setup, sterile field management, and post-procedure room sanitization.
• Collaboration: Partner with a back-office clinical team to maintain high patient care standards and a supportive team culture.

Minimum Education and Experience Qualification Requirements

Education

• Medical Assistant Diploma or Certificate from an accredited institution.

Qualifications

• Talent MUST have some pediatric experience and be good with kids.
• EMR Proficiency: Hands-on experience navigating and documenting in Epic EMR in a fast-paced environment.
• Clinical Knowledge: Proven ability to safely administer intramuscular, subcutaneous, and intradermal injections and immunizations.
• Adaptability: Demonstrated ability to step in and float between multiple providers and room setups throughout the day without sacrificing patient care quality.
• Interpersonal Skills: Warm, personable bedside manner with strong communication skills to interact effectively with patients and clinical staff.
• Personality & Culture Fit: Energetic, passionate about patient care, open-minded, and a collaborative team player who thrives in a close-knit, family-like practice environment.
• Initiative: Self-starter approach with the ability to anticipate provider and patient needs in a fast-paced setting.

Experience

• 1+ years of experience as a Back Office Medical Assistant (open to entry-level candidates with strong clinical training and exceptional soft skills).

Schedule / Shift

• 4 x 10-hour schedule (40 hours per week).
• Monday-Wednesday, Friday 7:30am-6:15pm with a 1-hour lunch.
• Thursday OFF, plus standard Saturday/Sunday weekend.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.