You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Care Transition Coordinator to manage assigned healthcare accounts, with a focus on supporting a prominent health system within the region. This role involves reviewing clinical documentation for incoming referrals, coordinating with hospital Case Managers and Discharge Planners, and providing essential patient education on home infusion therapy prior to discharge. The coordinator will also facilitate seamless transitions to home care by communicating insurance benefits and coverage details to patients and case managers.

Key Responsibilities

• Manage assigned healthcare accounts within the region, with a primary focus on supporting a major health system.
• Review clinical documentation for incoming referrals and coordinate with hospital Case Managers and Discharge Planners to resolve missing information.
• Conduct bedside patient education sessions with patients and families regarding home infusion therapy prior to hospital discharge.
• Communicate insurance benefits and coverage details to patients and case managers to ensure a smooth transition to home care.
• Start the day in the field, reviewing new referrals at client facilities, scrubbing clinical notes for medical necessity, and coordinating with Case Managers to maintain discharge timelines.
• Act as a liaison, coordinating between patients and clinical team members regarding insurance benefits and authorization status.
• Utilize company-issued devices and communication platforms to provide real-time updates to local pharmacy and intake teams.
• Conduct hands-on education at the patient’s bedside, including training on home infusion pump operation, vascular access site care (PICC lines, IV lines, etc.), and recognizing signs/symptoms of complications to ensure patient confidence and discharge readiness.
• Maintain relationships with key referral sources, such as outpatient clinics and specialist offices, within the service area.
• Synchronize with local team members to troubleshoot discharge roadblocks and streamline patient handoffs.

Qualifications

• Active Registered Nurse (RN) license in Illinois.
• Minimum 1 year of clinical experience.
• Possess a reliable vehicle and a valid driver’s license.
• Meet strict auto insurance criteria: Bodily Injury: $100k+ per person / $300k+ per accident; Property Damage: $50k+ or more; Uninsured Motorist: $100k+ per person / $300k+ per accident; Comprehensive/Collision: $1,000 or less (deductible).
• Must be technically proficient to effectively use a company-issued iPad and Microsoft Teams for updates and communication.
• Previous experience with home infusion therapy or home health is highly preferred.
• Understanding of hospital discharge/case management workflow is preferred.

Experience

• Minimum 1 year of clinical experience.

Education

• Associate's or Bachelor's degree.

Additional Requirements

This role requires daily travel within the assigned region, primarily supporting a major health system and secondary accounts. You will need a reliable vehicle, a valid driver's license, and insurance meeting the specified criteria.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans, and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.