Bilingual Medical Assistant (Value-Based Senior Primary Care)

Employment Type: Full-Time, Contract-to-Hire

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (No PRN, weekends, or late evenings)

Location: Las Vegas, NV (Modern, accessible retail-style clinic setting)

Compensation: $19.00 – $24.50/hour (based on experience and bilingual proficiency)

Uniform: Royal Blue or Black Scrubs

Position Overview

We are seeking a compassionate, proactive, and team-oriented Bilingual Medical Assistant (English/Spanish) to join our rapidly growing primary care practice. Operating under an innovative Medicare Advantage Value-Based Care model, our clinics are dedicated exclusively to serving senior patients (ages 60+).

Unlike high-volume assembly-line clinics, our model schedules generous 45-minute appointments, allowing you and your Primary Care Physician (PCP) to form deep relationships, provide individualized health coaching, and close vital gaps in care. While visit times are longer, our clinic moves at a dynamic, steady pace, making adaptability, strong phlebotomy skills, and a collaborative spirit essential.

Key Responsibilities

Clinical Care & Patient Intake

• Comprehensive Intake: Room senior members, obtain and record accurate vital signs, perform medical history reviews, and conduct patient interviews.

• Diagnostics & Screenings: Administer EKGs, routine vision screenings, diabetic eye exams / retinopathy screenings (e.g., IDX; hands-on training provided), and standard cognitive/depression screenings (PHQ-9).

• Phlebotomy & Injections: Perform routine venipuncture/blood draws, process lab specimens, and administer prescribed intramuscular/subcutaneous injections.

• Minor Procedures & First Aid: Assist the provider with sterile dressing changes, bandage applications, suture removal, and CPR/first-aid when necessary.

• Health Coaching & Education: Provide guided lifestyle and health coaching to select patient groups, conducting scheduled check-in calls to reinforce care plans.

Care Coordination & Practice Support

• Gap Closure (FOCS): Actively identify and address care gaps (Focus on Care Gaps) to fulfill quality health measures.

• Pre-Visit Planning & Referrals: Review upcoming schedules to prepare necessary clinical workflows and process STAT/urgent specialty referrals.

• Communication & In-Basket Management: Manage clinical phone messages, triage inquiries, relay physician recommendations, and provide prompt callbacks to patients and caregivers.

• EMR Documentation: Accurately navigate and record clinical details within eClinicalWorks (ECW) in compliance with HIPAA and OSHA guidelines.

• Cross-Functional Teamwork: Participate actively in morning huddles (starting promptly at 8:00 AM) and support team members across the clinic to ensure smooth patient flow.

Qualifications & Requirements

Required:

• Education: High School Diploma/GED and Medical Assistant Diploma/Certificate from an accredited training program (proof of diploma/certificate required).

• Experience: Minimum of 1 year of hands-on experience as a clinical Medical Assistant in an outpatient or primary care setting.

• Bilingual Fluency: Fluent in both English and Spanish (conversational and medical terminology).

• EMR Proficiency: Prior experience working with electronic medical record systems (eClinicalWorks, Athena, Epic, or similar).

• Certifications: Current Basic Life Support (BLS) / CPR certification.

Preferred:

• 6+ months of dedicated phlebotomy and lab specimen handling experience.

• Prior experience working within Value-Based Care or Medicare Advantage environments.

• Demonstrable passion and experience working with geriatric/senior populations.

• Prior experience with diagnostic tools such as retinopathy/fundus photography or diabetic eye screenings.

Soft Skills & Core Values:

• High Emotional Intelligence & Integrity: Natural warmth, patience, and empathy when communicating with older adults and their families.

• Adaptability & Growth Mindset: Comfortable adjusting to evolving clinical workflows and protocol updates in an agile, expanding healthcare organization.

• Dependability & Punctuality: Arrives ready to collaborate for daily 8:00 AM clinic huddles.

• Proactive Team Player: Willingness to pitch in and assist colleagues across the clinic whenever patient needs arise.

Why Join Us?

• Mission-Driven Healthcare: Focus on quality outcomes, prevention, and genuine patient relationships over transaction volume.

• Stable, Predictable Hours: Monday through Friday day shifts—no night shifts, no weekends, and no on-call duties.

• Career Growth: Contract-to-hire opportunity with a fast-expanding network, providing clear pathways toward permanent employment and leadership.

• Supportive Culture: A culture built around respect, compassionate care, resilience, and doing what is right for patients and staff alike.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.