You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Company Overview

Our client is a dynamic, growing private practice that operates both a clinic and an Ambulatory Surgical Center.

Job Summary

Our client is seeking a dedicated Patient Service Representative to join a high-impact, front-desk role. This position supports a close-knit, fast-growing private vascular and vein practice, serving as the primary point of contact for patients. You will be responsible for checking in patients, answering phone calls, handling scheduling, and ensuring a welcoming, smooth entry experience for those visiting for clinic care and ambulatory surgery procedures. This is an excellent short-term opportunity with potential to extend into early 2027 based on upcoming leaves, offering consistent weekday hours and a supportive team environment.

Key Responsibilities

• Welcome, register, check in, and check out clinic patients.
• Answer high-volume incoming patient phone calls (no dedicated phone operators).
• Manage incoming faxes, call referrals, and reach out to web leads to schedule appointments.
• Process and post patient co-pays/payments at the front desk.

Qualifications

• 3+ years of recent medical front office experience.
• EMR/EHR system experience.
• Excellent phone etiquette and patient service background.
• Prior experience with Athena EHR (preferred, but any EMR transfers easily).
• Experience handling payment posting at the front desk.

Experience

3+ years of recent medical front office experience.

Skills

• EMR/EHR system experience.
• Excellent phone etiquette and patient service background.
• Prior experience with Athena EHR (preferred, but any EMR transfers easily).
• Experience handling payment posting at the front desk.

Additional Requirements

• Schedule: Monday – Friday, 9:00 AM – 5:30 PM (90% of the time). Select days (known in advance) may end early (around 4:00 PM). The manager is flexible if a candidate cannot come in earlier on those days, though it may result in slightly under 40 hours during those specific weeks.
• Consistent Work Hours: Standard weekday day shift with no weekends or night shifts.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.