You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Legal Assistant to manage active claims and ensure efficient case progression. This role involves high-volume communication with legal and insurance professionals, meeting daily performance goals, and meticulously handling case documentation.
Key Responsibilities
- Manage active claims flagged by software across a caseload of roughly 80 accounts.
- Handle high-volume inbound and outbound calling to personal injury attorneys/paralegals, auto insurance claims adjusters, and health plan admins.
- Hit daily performance goals: 50+ case touches per day by week 3 with clear, meaningful case notes.
- Work efficiently and fast (~2 minutes per phone call), aiming to close 3-4 cases per day.
- Handle paperwork and case management: send formal lien notices, gather missing records, update file packages, track payment processing, and escalate file gaps to internal Attorneys/Paralegals before negotiations.
Qualifications
- Familiarity with medical records, personal injury law, or auto accident claims preferred.
Experience
- Experience in a fast-paced environment capable of hitting 50+ case touches per day.
- Background in healthcare claims, insurance reimbursement, legal assistant work, or mortgage processing preferred.
Skills
- Comfortable handling 50+ inbound and outbound calls per day.
Education
- If new graduate: a background in Paralegal Studies, Healthcare Administration, or a related field is preferred.
Additional Requirements
Monday - Friday, 8:00 AM – 5:00 PM (or 8:00 AM – 4:30 PM with a 30-minute lunch). 2 x 15 minute paid breaks given during the day.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
