You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated and experienced Practice Assistant to manage various administrative and front-desk responsibilities in a fast-paced outpatient clinic setting. This role involves direct patient interaction, scheduling, managing work queues, and supporting clinical staff, alongside independent project-based work.

Key Responsibilities

• Checking patients in and out
• Scheduling patient appointments
• Managing tasks and inquiries through EPIC work queues
• Assisting clinical staff as needed
• Performing scanning and faxing duties
• Following up with patient voicemails
• Handling co-payments when necessary
• Screening messages related to referrals and prior authorizations
• Engaging in independent project-based work, managing work queues, faxing, and scheduling for providers with anticipated time off

Qualifications

• At least 2 years of medical or healthcare front desk experience
• Demonstrated long-standing experience in previous roles
• Experience with EPIC (preferred)
• Previous experience in an ENT or similar outpatient clinic (preferred)
• Highly coachable, confident, and capable of working independently
• Ability to thrive in a fast-paced environment

Experience

• Minimum 2 years of medical or healthcare front desk experience

Skills

• Proficiency with EPIC systems (preferred)
• Strong organizational and administrative skills
• Excellent communication and patient service abilities
• Ability to manage multiple tasks efficiently in a fast-paced setting
• Confident and proactive problem-solving skills

Additional Requirements

• Ability to work Monday through Friday, with varying start hours between 7:30 AM and 9:00 AM, and end times between 4:00 PM and 5:30 PM.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.