You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Practice Assistant to manage various administrative tasks in a fast-paced outpatient clinic setting. This role involves direct patient interaction, scheduling, managing Epic work queues, and supporting clinical staff to ensure smooth clinic operations.

Key Responsibilities

• Checking patients in / out
• Scheduling patient appointments
• Managing EPIC work queues
• Assisting clinical staff
• Scanning / faxing
• Following up with patient voicemails
• Handling co-payments when necessary
• Screening messages related to referrals / prior authorizations

Qualifications

• At least 1 year working in a similar patient-facing role, performing scheduling and patient check-in/out
• Demonstrated long-standing experience in previous roles
• EPIC experience is preferred
• Previous experience in an ENT or similar outpatient clinic setting is a plus
• Coachability, confidence, and ability to thrive in a fast-paced environment

Experience

• Minimum of 1 year in a patient-facing role with scheduling and check-in/out responsibilities.
• Stable job history indicating long-standing experience.

Skills

• Proficiency in patient scheduling and check-in/out procedures
• Experience with EPIC is preferred
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment

Additional Requirements

This is a full-time position with a schedule of Monday - Friday, 9:00 AM - 5:30 PM.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.