You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Medicaid Eligibility Specialist to assist patients with applying for Medicaid and Charity Care programs. This role involves interviewing patients, determining financial eligibility, completing applications, maintaining accurate documentation, and educating patients on available financial assistance options within a hospital setting.

Key Responsibilities

• Assist patients with applying for Medicaid and Charity Care programs.
• Interview patients and/or authorized representatives in person or by phone to determine eligibility for financial assistance.
• Obtain, verify, and calculate income and financial resources to determine Medicaid eligibility.
• Complete and follow up on all Medicaid and Charity Care applications within established timelines.
• Maintain accurate documentation using electronic health record (EHR) systems.
• Educate patients on available financial assistance options and answer questions regarding eligibility.
• Conduct bedside visits with hospitalized patients to discuss financial assistance and Medicaid enrollment.
• Work collaboratively with hospital staff and the Panacea team to ensure timely processing of patient accounts.
• Manage a high-volume workload while maintaining accuracy and exceptional customer service.

Qualifications

• Fluent in both English and Spanish (required).
• Knowledge of Medicaid eligibility and financial assistance processes.
• Excellent communication, customer service, and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Professional, dependable, detail-oriented, and self-motivated.
• Hospital Patient Access or Financial Clearance experience (preferred).
• Epic experience preferred (training provided if needed).

Experience

• Previous Hospital Financial Counselor experience.
• Experience working within a hospital or healthcare system.

Skills

• Medicaid eligibility and financial assistance processes proficiency.
• Proficiency with electronic health record (EHR) systems.
• Strong interpersonal and communication skills.
• Customer service excellence.
• Organizational and time management skills.
• Detail-oriented and self-motivated work ethic.
• Fluent in English and Spanish.

Additional Requirements

• Ability to work Monday-Friday, 8:00 AM-4:00 PM or 9:00 AM-5:00 PM.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.