Job Description

We are seeking a detail-oriented and organized Compliance and Project Coordinator to support compliance-related activities, regulatory documentation, medical records processes, and cross-functional projects within a healthcare environment. This role will assist with incident-related investigations, maintain accurate documentation, track action items and next steps, support reporting requirements, and ensure established workflows and procedures are followed. 

Responsibilities/ Job Duties: 

• Support compliance-related incidents and investigations by coordinating documentation, tracking progress, recording findings and next steps, and ensuring required procedures are followed.
• Maintain accurate, organized, and confidential records related to investigations, compliance activities, medical records, and departmental projects.
• Prepare, review, and maintain reports, regulatory documents, tracking logs, and other compliance-related materials.
• Monitor established workflows, timelines, and outstanding action items to help ensure tasks are completed accurately and on schedule.
• Coordinate with internal departments and external stakeholders to communicate requirements, clarify next steps, gather information, and facilitate the completion of assigned tasks.
• Assist with medical records-related processes, documentation requests, and workflow coordination in accordance with established policies and procedures.
• Support project coordination activities, including organizing deliverables, tracking milestones, documenting updates, and following up with relevant team members.
• Assist with policy-related initiatives by maintaining documentation, supporting procedural updates, and helping ensure processes align with applicable requirements.
• Interpret and organize regulatory and procedural information to support departmental operations and compliance initiatives.
• Collaborate with cross-functional teams to identify outstanding needs, communicate process updates, and support the consistent implementation of workflows.
• Participate in cross-training and provide administrative and operational support to other units as needed.

Minimum Education and Experience Qualification Requirements: 

• Bachelor's degree from an accredited college or university.
• Strong written and verbal communication skills, with the ability to communicate professionally and effectively across multiple departments.
• Excellent organizational skills and attention to detail, with the ability to manage documentation, track multiple action items, and meet deadlines.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Strong follow-up and problem-solving skills, including the ability to document processes, identify outstanding needs, and coordinate next steps.
• Ability to understand written procedures, follow established workflows, and communicate requirements clearly to others.

Schedule/ Shift: Monday - Friday 8am - 5pm 

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients