You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a compassionate and skilled Medical Assistant to provide comprehensive support across various patient care stages, including in-office consultations, pre- and post-operative care, and administrative functions, with a focus on patient education and coordination for surgical procedures.

Responsibilities / Job Duties

• Greet and room patients, taking vital signs, medical histories, and current medication lists.
• Conduct specialized patient intakes, demonstrating sensitivity and empathy regarding the patient’s lipedema journey, mobility issues, and pain levels.
• Assist the surgeon during examinations and minor in-office procedures.
• Take precise anatomical measurements and standardized clinical photographs for medical records and insurance pre-authorizations.
• Maintain, clean, and sterilize exam rooms, surgical instruments, and medical equipment in accordance with safety and infection control standards.
• Educate patients on upcoming surgical procedures, pre-operative protocols, and what to expect on the day of surgery.
• Ensure all necessary pre-operative requirements are met, including coordinating lab work, EKGs, and medical clearances from primary care physicians or specialists.
• Assist in obtaining informed consents and assembling pre-operative patient charts.
• Guide patients through the sizing and ordering process for pre- and post-operative medical compression garments.
• Assist the surgeon with post-operative appointments, including dressing changes, wound care, and suture/staple removal.
• Provide thorough post-operative instructions to patients and their caregivers, focusing on wound management, compression therapy compliance, and mobility restrictions.
• Monitor patients for signs of complications (e.g., infection, seromas) and escalate concerns to the surgeon immediately.
• Conduct routine follow-up calls to check on post-operative recovery progress and answer patient questions.
• Triage incoming clinical calls and emails, addressing medical questions within the MA scope of practice and routing complex issues to the surgeon.
• Accurately document all patient encounters, phone calls, and instructions in the Electronic Medical Record (EMR) system.
• Collaborate with the administrative team to assist with scheduling and provide clinical notes required for insurance authorizations and appeals.

Minimum Education and Experience Qualification Requirements

Education

• High School Diploma or equivalent required.
• Graduation from an accredited Medical Assistant program.

Qualifications

• Active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential strongly preferred.
• Current Basic Life Support (BLS) and CPR certification required.
• Proficiency with Electronic Medical Record (EMR) systems and standard medical office software.

Experience

• Minimum of 1–2 years of experience as a Medical Assistant.
• Prior experience in plastic surgery, general surgery, vascular surgery, or dermatology is highly preferred due to the nature of wound care and liposuction procedures.

Skills

• Empathy & Compassion: Exceptional bedside manner with a deep understanding of or willingness to learn about lipedema, body positivity, and chronic pain management.
• Clinical Proficiency: Strong foundation in surgical wound care, sterile techniques, and patient education.
• Communication: Excellent verbal and written communication skills to effectively converse with patients, surgical facilities, and other healthcare providers.
• Attention to Detail: High level of accuracy in documentation, charting, and pre-op coordination.
• Adaptability: Ability to thrive in a fast-paced surgical environment and manage multiple tasks efficiently.

Additional Requirements

• Ability to stand and walk for extended periods.
• Ability to assist patients with limited mobility onto and off of exam tables.

Schedule / Shift

M-F 8-5

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.