Position Overview

We are seeking a clinically focused pharmacist to support medication management initiatives and patient care programs in a remote setting. This role involves direct patient engagement, collaboration with healthcare providers, clinical documentation, and participation in quality improvement efforts aimed at optimizing medication outcomes.

Key Responsibilities

Patient Care:

• Conduct telephonic medication reviews and patient consultations to identify opportunities for improved medication use and adherence.
• Provide education on medication therapies, chronic disease management, and available healthcare programs.
• Complete medication reconciliations and assess opportunities to improve therapeutic outcomes.

Clinical Assessment:

• Evaluate patient information and clinical data to identify medication-related concerns and potential interventions.
• Maintain accurate and timely documentation of patient encounters, recommendations, and outcomes.
• Prepare clinical summaries and reports as needed to support patient care initiatives.

Care Coordination

• Collaborate with physicians, pharmacies, care teams, and patients to address medication-related issues and barriers to care.
• Support transitions of care and ensure timely follow-up on identified clinical needs.

Medication Optimization

• Recommend evidence-based interventions to improve medication utilization, adherence, and quality outcomes.
• Monitor therapy effectiveness and identify opportunities to enhance patient care.

Workload Management

• Manage a consistent volume of patient interactions while maintaining quality standards and productivity expectations.
• Contribute to departmental goals related to patient engagement, clinical outcomes, and documentation accuracy.

Required Qualifications

Education & Licensure

• Doctor of Pharmacy (PharmD) degree from an accredited institution.
• Active, unrestricted pharmacist license.
• Ability to obtain additional state licensure as needed.

Clinical Knowledge & Experience

• Strong understanding of medication management principles and healthcare quality initiatives.
• Experience managing patients with chronic conditions and complex medication regimens.
• Knowledge of pharmacotherapy, medication safety, drug interactions, contraindications, and therapeutic monitoring.
• Ability to assess medication appropriateness using patient-specific clinical information.

Communication & Patient Engagement

• Strong interpersonal communication and patient counseling skills.
• Experience engaging patients to improve medication adherence and health outcomes.
• Ability to communicate effectively with patients, providers, and interdisciplinary healthcare teams.
• Demonstrated professionalism, empathy, and emotional intelligence.

Professional Skills

• Excellent attention to detail and accurate documentation practices.
• Ability to work independently while managing competing priorities.
• Strong organizational and time-management skills.
• Comfortable working in a performance-driven environment with measurable goals.
• Adaptable, collaborative, and patient-focused approach to care.

Technical Skills

• Proficiency with common computer applications and web-based systems.
• Experience navigating multiple healthcare software platforms simultaneously.
• Ability to troubleshoot basic technical issues in a remote work environment.

Preferred Qualifications

• Experience in ambulatory care, outpatient pharmacy, managed care, or population health.
• Background supporting chronic disease management programs.
• Experience working with older adults or long-term care populations.
• Familiarity with medication management and clinical intervention programs.
• Experience within health plans, Pharmacy Benefit Managers (PBMs), Accountable Care Organizations (ACOs), or similar healthcare organizations.
• Experience in high-volume patient outreach or clinical support environments.
• Proficiency with Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems.
• Board certification (BCPS, BCACP, BCGP, or similar).
• Completion of a PGY1 and/or PGY2 pharmacy residency.
• Previous experience working remotely or in a telehealth setting.

Work Environment

• Fully remote position requiring a private, HIPAA-compliant workspace.
• Reliable, high-speed internet connection required.
• Occasional travel may be required for training, team meetings, or company events.

Schedule

• Full-time position.
• Typical working hours align with Pacific Time business operations.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients