You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a PSR Specialist to manage front office operations and ensure a smooth patient experience. This role involves direct patient interaction, administrative tasks, and maintaining accurate records within a clinic setting.

Key Responsibilities

• Greet patients upon arrival and check them in for appointments.
• Verify patient information, insurance details, and update records as needed.
• Answer phone calls, schedule appointments, and assist with patient inquiries.
• Manage patient flow and maintain accurate records in the clinic’s electronic medical records (EMR) system.
• Collect co-pays and process payments for services rendered.
• Ensure a clean and welcoming front office environment.
• Collaborate with medical staff to ensure smooth patient care processes.
• Handle basic office tasks such as filing, faxing, and mailing documents.
• Ensure compliance with privacy regulations (HIPAA) and clinic policies.

Qualifications

• Strong customer service skills.
• Ability to create a welcoming and comfortable environment for all patients.
• Active BLS certification.

Skills

• Strong customer service and interpersonal skills.
• Proficiency in basic computer applications.
• Familiarity with Epic is a plus, but training will be provided.

Additional Requirements

• Ability to work 8-hour shifts, Monday - Friday, with potential shifts extending until 6 PM.
• Willingness to complete all required health screenings.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.