Job Summary

We are seeking a compassionate and motivated Certified Medical Assistant (MA-C) to join a fast-growing Interventional Psychiatry practice opening a new clinic in Seattle. This role primarily supports advanced, specialized mental health treatments, including REMS-compliant medication administration (Spravato/esketamine) and patient monitoring. This is a temp-to-hire position, starting at 3 days per week (8:00 AM – 5:00 PM) with an expected shift to full-time (5 days per week) within 2–3 months as patient volume expands.

Key Responsibilities

• Patient Flow & Care: Room patients, support the clinical team, and guide patients smoothly from check-in through discharge.

• Procedure Support: Prepare equipment and room setup for specialized procedures, explain clinical processes to patients, and obtain necessary consent forms.

• REMS Protocol Compliance:

  • Confirm patient enrollment in required regulatory programs.

  • Witness patient self-administration of designated medications.

  • Monitor patient vital signs and document clinical status during and after required observation periods.

  • Verify appropriate safe transportation home for post-procedure patients.

• Documentation & Administration: Complete accurate medical charting in the EHR system and assist with inventory management for clinical supplies, disposables, and medications.

• Collaborative Care: Work closely with on-site Psychiatric Nurse Practitioners and clinical staff to ensure a safe, compassionate environment for patients with treatment-resistant conditions.

Required Qualifications

• Licensure: Active Washington Medical Assistant-Certified (MA-C) credential.

• Certifications: Current Basic Life Support (BLS) certification.

• Experience: 1–2 years of clinical experience as a Medical Assistant in a clinic-based, behavioral health, or outpatient infusion setting.

• Technical Skills: Hands-on experience with Electronic Health Record (EHR) systems and clinical documentation.

• Soft Skills: Exceptional interpersonal communication, strong empathy, adaptability, and the ability to work both independently and collaboratively.

Preferred Qualifications

• Prior experience in Behavioral Health, Psychiatry, or Outpatient Infusion.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.