You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Company Information
Our client company is a prominent organization in its field, committed to delivering exceptional service and fostering a supportive work environment.
Job Summary
Our client is seeking a Service Team Leader to manage secondary insurance accounts across multiple payer types, including Commercial, Medicare Advantage, Blue Cross, Workers’ Compensation, and Auto. This position plays a crucial role in supporting Business Services Office operations by handling complex secondary account follow-up and facilitating centralized claim denial routing and resolution. The Service Team Leader will work within internal systems, assist with team member development, and contribute to various special projects.
Key Responsibilities
- Managing secondary insurance accounts across multiple payer types, including Commercial, Medicare Advantage, Blue Cross, Workers’ Compensation, Auto, and other non-Medicare plans.
- Supporting Business Services Office operations by providing complex secondary account follow-up.
- Providing centralized claim denial routing and resolution.
- Utilizing internal systems such as Oracle, SharePoint, and the Patient Accounting System to complete daily tasks.
- Assisting with front desk coverage at the Business Services Office, adhering to established security protocols.
- Supporting the onboarding and development of newer team members through training assistance and shadowing.
- Contributing to accounts receivable special projects as needed.
Qualifications
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Desire to learn and adapt in a constant training environment.
- Recent college graduate (Associate's or Bachelor's degree) preferred.
- Prior experience in a business office, administrative, or healthcare setting preferred.
- Familiarity with revenue cycle or patient accounting environments is a plus.
Experience
- Prior experience in a business office, administrative, or healthcare setting preferred.
- Familiarity with revenue cycle or patient accounting environments is a plus.
Skills
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- Strong desire for continuous learning and professional development.
Education
- Associate's or Bachelor's degree preferred.
Additional Requirements
- This role requires on-site presence five days per week.
- Work schedule: Monday - Friday, 8:30 AM - 5:00 PM (40 hours per week).
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
