Responsibilities

• Troubleshoot and repair mechanical, electronic, optical, and software issues on OCT devices and other ophthalmic equipment
• Perform calibrations, alignments, testing, and functional checks to ensure equipment is working accurately
• Complete work orders and repair documentation in a timely manner
• Work with R&D and service teams to troubleshoot equipment and installation issues
• Maintain inventory and keep SOPs and documentation up to date
• Follow all safety, quality, ESD, and regulatory requirements

Requirements

• Strong mechanical, optical, and electronic troubleshooting skills
• Experience troubleshooting PC systems, motor controls, and software issues
• Microsoft Office experience; SAP experience is a plus
• Ability to work with small and delicate optical and electronic components
• Ability to lift up to 50 lbs.
• Comfortable working in an ESD-controlled environment

Preferred Experience

• Medical device experience preferred
• 3+ years of experience as a Repair Technician, Field Service Technician, or similar technical repair role

Schedule

Monday – Friday
7:30 AM – 4:30 PM

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.