You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Cashier to manage patient payments, reconcile accounts, and ensure a positive financial experience. This role requires sound judgment in resolving patient concerns and proactive follow-up with physician offices and patients regarding financial agreements prior to service dates. The individual will work independently, provide excellent customer service, and perform daily cashiering duties.

Key Responsibilities

• Posts patient payments, including cash, checks, and credit cards, accurately and in a timely manner as payments are received.
• Prepares and submits daily batch summaries and supporting documentation to Accounting.
• Prepares bank deposit slips, as needed, and ensures all payments received are deposited daily.
• Processes credit card transactions through the designated merchant system and posts payments using the appropriate Miscellaneous Cash codes and General Ledger (GL) accounts.
• Provides system-generated receipts to patients and departments making deposits.
• Reconciles all payment batches to ensure posted amounts match bank deposits.
• Researches and resolves payment discrepancies, including overages and shortages.
• Reports patient refund requests to the appropriate department for processing.
• Documents payment activity in the designated tracking spreadsheet for Accounting review.
• Obtains required payment agreements from patients and physician offices and collects applicable payments prior to the date of service.
• Processes self-pay estimates and collects required payments for scheduled services.
• Resolves patient payment concerns and complaints, including coordinating follow-up with other departments when necessary.
• Scans and indexes all received documents, including insurance cards, payment requests, checks, cosmetic surgery registration forms, and Financial Assistance documentation, into the appropriate patient record.
• Reconciles and balances monies collected in accordance with departmental policies and procedures.
• Maintains accurate records of patient valuables received, stored, and released from the safe.
• Archives cashiering and payment documentation in accordance with departmental record retention requirements.
• Consistently follows up with physician offices and patients regarding financial agreements to ensure completion prior to the service date.
• Performs additional duties and responsibilities as assigned by the Coordinator or department leadership.

Qualifications

• Cash Handling & Reconciliation
• Patient Customer Service
• Organization & Attention to Detail

Skills

• Cash Handling & Reconciliation
• Patient Customer Service
• Organization & Attention to Detail
• Bilingual (Preferred)
• EPIC proficiency (Preferred)

Additional Requirements

• Shift: Monday - Friday, 8am - 4pm (approximately 37 hours per week)

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.