You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Enrollment Associate to join their team. This role primarily involves handling inbound calls to enroll members in a variety of core and voluntary benefits, including vision, medical, and universal life with long-term care. The successful candidate will manage comprehensive enrollment discussions, often across multiple projects, and contribute to achieving closing ratio targets while maintaining high standards of call quality.

Key Responsibilities

• Enroll members in a wide variety of core and voluntary benefits, which may include vision, medical, and universal life with long-term care.
• Conduct comprehensive enrollment calls, efficiently managing call durations that may vary.
• Manage assignments across multiple projects simultaneously, adapting to diverse product offerings.
• Handle inbound calls exclusively; no cold calling is required.
• Adhere to call quality standards; all calls are recorded and subject to weekly reviews and scoring.
• Contribute to team goals, specifically aiming for a 50% closing ratio for voluntary products.

Qualifications

• Possess an active Life and Health resident license, specifically licensed in Florida.
• Minimum of one season of enrollment experience in Life and Health.
• Computer literate with proficiency in Windows 11.
• Ability to provide own suitable computer equipment (no tablets or iPads).
• Preferred: Licensed in multiple states.
• Preferred: Experience presenting a life insurance policy.
• Preferred: Medicare Sales experience demonstrated with a client-centric approach.
• Preferred: Experience selling other insurance products, particularly those involving Life with Long-term Care.

Experience

• At least one season of enrollment experience in Life and Health.

Skills

• Computer literacy, including proficiency with Windows 11 and personal equipment setup.
• Strong communication and presentation skills, particularly for explaining complex insurance products.
• Ability to manage and prioritize tasks across multiple projects.
• Customer-focused approach to sales and enrollment.

Education

• Life and Health resident license.

Additional Requirements

• Must be available to work a 40-hour week covering a shift within the hours of operation (9am-8pm EST), with earliest shift start at 9am EST and latest at 11:30am EST.
• Must provide own computer equipment running Windows 11 (no tablets or iPads).

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients