You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Patient Access Coordinator to handle patient intake, front-desk operations, and various administrative tasks within a busy clinic setting. The primary responsibilities include greeting patients, managing schedules, coordinating clinic flow, and handling financial counseling and insurance processing.
Key Responsibilities
- Patient Intake & Front-Desk Operations: Greet patients and verify demographics. Maintain cleanliness and orderliness of the clinic.
- Financial Counseling & Insurance Processing: Verify insurance benefits, calculate patient costs, and manage financial transactions.
- Schedule Management & Emergency Handling: Review schedules, manage emergency add-ons, and coordinate provider schedules.
- Travel & Satellite Support: Travel to regional satellite clinics as needed.
- Compliance & Safety: Ensure HIPAA compliance and safety protocols are upheld.
Qualifications
- EOB & Insurance literacy with proficiency in explaining coverage details.
- Working knowledge of insurance terminology including co-pays and authorizations.
- Proficiency in using Microsoft Teams and Outlook for communication.
- Standard typing and data entry skills.
- Empathy, problem-solving abilities, and adaptability in a fast-paced environment.
- Reliable personal transportation is required.
Experience
- 1+ years in a medical front office or healthcare billing setting preferred.
- Specialty experience in retina or ophthalmology is a plus.
Skills
- Technical skills including multi-system navigation and communication software proficiency.
- Soft skills such as empathy, sense of urgency, and multitasking.
- Basic math and reconciliation skills for financial tasks.
Additional Requirements
- Travel to satellite clinics when required.
- Flexibility in working hours to accommodate emergency cases and variable shift lengths.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
