You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

We are seeking a motivated Bilingual Front Desk Receptionist to join our team and deliver excellent service by welcoming patients, managing appointments, and assisting with administrative tasks. The candidate should possess strong communication skills and the ability to multitask effectively in a busy healthcare environment.

Key Responsibilities

• Welcome patients and provide a professional, friendly experience.
• Register patients and collect/update demographic and insurance information.
• Schedule, confirm, and modify patient appointments.
• Manage patient check-in, check-out, and walk-in requests.
• Follow up on missed appointments and ensure schedules are timely updated.
• Verify insurance coverage and eligibility prior to appointments.
• Assist patients with general payment and insurance-related questions.
• Answer phones, return messages, and document communications.
• Respond to EHR messages and administrative tasks in a timely manner.
• Maintain accurate patient records and documentation.
• Communicate effectively with clinical and administrative teams.
• Support payment collection, supply tracking, and other front-office duties.
• Maintain a clean, organized, and welcoming reception area.
• Provide cross-coverage at other clinic locations as needed.
• Follow organizational policies related to privacy, safety, service, and patient care.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in healthcare, customer service, or administrative setting.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced healthcare environment.
• Strong attention to detail and accuracy.
• Comfortable working with EHR systems, scheduling software, and standard office technology.
• Professional, dependable, and team-oriented.
• Experience working directly with patients, clients, or the public preferred.

Skills

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced healthcare environment.
• Attention to detail and accuracy.
• Proficiency in EHR systems and scheduling software.
• Spanish language proficiency required.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Compliance with our client's policies and procedures is required for all candidates. Candidates must meet eligibility standards and complete a background check process before employment.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.