You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Medical Secretary to manage patient interactions and support administrative functions within a medical office setting. The role involves handling patient appointments, managing physician schedules, and supporting medication and insurance processes.

Key Responsibilities

• Patient & Calendar Management: Handle high-volume patient phone calls, schedule patient appointments, and manage individual physician personal calendars.
• Testing & Referrals: Coordinate in-house and out-of-house testing and manage general and HMO insurance referrals.
• EHR & Documentation (Epic): Process mail, scan documents, handle faxes, and enter provider orders using Epic EMR system.
• Medication & Insurance Support: Arrange peer-to-peer reviews for medications and ancillary testing.

Qualifications

• Front desk experience.
• 3 years of scheduling experience.
• Epic system experience.
• Customer service skills.
• Background in a conservative work environment.

Preferred Skills

• Strong background in managing high-volume call scheduling and multitasking.
• Experience in a concierge or hybrid practice environment.
• High-level customer service skills and strong professional communication.

Additional Requirements

• Conservative work environment requires tattoos to be covered, no nose rings, no fake nails, and no Crocs.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.