You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is looking for a dedicated Front Desk Medical Assistant to join their team. The primary responsibilities include answering phones, scheduling appointments, verifying insurance, and supporting physicians and clinical staff with administrative duties and patient care.

Key Responsibilities

• Answer phones and schedule appointments
• Verify insurance and collect co-pays
• Support physicians and clinical staff with administrative duties and patient care
• Room patients and obtain vitals (temperature, blood pressure, etc.)
• Handle basic paperwork and scan documents
• Support physicians and clinical staff with administrative needs

Qualifications

• 1-year prior experience required in a medical office answering phones, scheduling appointments, and interacting with patients
• 3 years of experience preferred
• Friendly, professional, and dependable
• Strong people and communication skills
• Strong phone skills
• Basic computer skills
• Comfortable using electronic health records (EHR) is a plus

Skills

• EHR/EMR Software Proficiency: Demonstrated experience navigating Electronic Health/Medical Record platforms (e.g., Epic, Cerner, eClinicalWorks)
• Insurance Verification & Copay Collection: Expertise in verifying patient insurance eligibility and collecting payments
• HIPAA Compliance & Confidentiality: Adhere to patient privacy regulations and manage medical records securely
• Patient Intake & Flow Management: Efficiently manage check-ins and coordinate with clinical staff
• De-escalation & Patient Communication: Exceptional interpersonal skills with a warm, empathetic demeanor

Schedule/Shift

Two week rotating schedule:

• Week 1: Pick 2 or 3 days Mon-Thurs 1pm - 6pm and Friday 10am - 6pm
• Week 2: Monday, Tuesday, Wednesday 10am - 6pm. Thursday and/or Friday: 1pm - 6pm

The practice is actively growing, there is room for expansion on weekly hours as operational needs change in the future.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.